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Annual Conference VERONA Italy September 2015

  • 1.  Annual Conference VERONA Italy September 2015

    Posted 01-26-2015 06:46

    Please post to members

    Call for Papers

    The EuroMed Academy of Business announces the

     

    8th Annual Conference

     

    Verona, Italy

    September 16th-18th, 2015

     

    INNOVATION AND ENTREPRENEURSHIP IN A DYNAMIC ENVIRONMENT

    The other areas of interests and conference tracks can be found at the end of the Call for Papers

     

    http://www.euromed2015.com

     

    EMRBI Presidents

    Prof. Yaakov Weber (College of Management, Israel)

    And

    Prof. Demetris Vrontis (University of Nicosia, Cyprus)

     

    Conference Chair and Organizing Committee:

    Diego Begalli (Chair), Antonio Borghesi, Federico Brunetti, Bettina Campedelli, Emanuele Carluccio, Stefano Pozzoli, Matteo Rossi, Salvatore Russo

     

    Organized and Hosted by: Department of Business Administration, University of Verona, Verona, Italy

     

    Conference Goals

     

    The EuroMed Academy of Business annual conference has established itself as one of the major Business Management conferences of its kind in the EuroMed region (European and Mediterranean), in terms of size, quality of content, and standing reputation of attendees. Many of the papers presented contribute significantly to the business knowledge base. Its Book of Proceedings is highly recognized and accepted to be under citation. Many papers are published in Special Issues in leading journals, and are driving international research and teaching programs.

     

    Our goal is to create a friendly and approachable academy and environment, a strong network, whereby its members (including senior worldwide scholars, faculty members, doctorate students, researchers and business practitioners) are guiding and mentoring each other. We differentiate as we assist participants to network and publish their valuable work (see below: a. Publication Opportunities, b. Authors' Network and Collaboration Workshop and c. Meet the Editors Session). Our participants also form specialised teams applying and getting involved in EU project funding. You can visit our Research Project Workshop (see below) that will take place during the conference.

     

    Author Guidelines

     

    Submission Deadline * : March 10th, 2015

     

     

    Please submit your paper or abstract to admin@emrbi.org and to submissions@emrbi.org by strictly adhering to the Author Guidelines and by using the Manuscript Template found on the conference website (www.euromed2015.com).

    All manuscripts (including abstracts) will be double blind reviewed.

    Please indicate, on the first page of the manuscript, the track number for submission. All conference tracks are included at the end of this call (brief track descriptions can be found at the conference website). Should you feel that your submission does not exactly fit in any of the tracks please indicate General Track. Alternatively, you may indicate the general area that you would like to have your manuscript reviewed under (eg Marketing, HRM, Strategic Management, Finance etc).

    The maximum number of submitted papers or abstracts accepted per author (either single or co-author) is three.

     

    Important Dates

     

    * Notification to authors (for early submissions by February 16h)          

     

    by April 11th, 2015

    * Notification to authors (for submissions after February 16th)

    by May 1st, 2015

    Early-bird registration

    Until July 18th, 2015

    Late registration

    After July 18th, 2015

    Deadline for inclusion in Book of Proceedings **

    August 31st, 2015

    **Only papers or abstracts of participants registered until August 31st, 2015 will be included in the Book of Proceedings that will be distributed at the conference. Papers and/or abstracts of participants who will register after the above date will be included in the final book of proceedings that will be distributed after the conference.

     

    Publication Opportunities

    All accepted papers and abstracts will be published in the Book of Proceedings (with an ISBN number) which is approved for inclusion in the Conference Proceedings Citation Index - an integrated index within Web of Science. This distinction is given only to the most significant papers, in terms of academic excellence, conferences-conventions worldwide.

    A selection of the best conference papers will also be considered for publication in the following journals (presented in alphabetic order), most of which are internationally ranked or/and ISI/Scopus approved. Some of these journals will devote and publish a special issue based on conference papers.

    1.      EuroMed Journal of Business - EMRBI's official Journal

    2.      Global Business and Economics Review

    3.      Human Resource Management Review

    4.      International Journal of Digital Culture and Electronic Tourism

    5.      International Journal of Financial Markets and Derivatives

    6.      International Journal of Globalisation and Small Business

    7.      International Journal of Markets and Business Systems

    8.      International Journal of Organizational Analysis

    9.      International Journal of Technology Marketing

    10.  International Studies of Management and Organization

    11.  Journal of Customer Behaviour

    12.  Journal for Global Business Advancement

    13.  Journal for International Business and Entrepreneurship Development

    14.  Journal of Managerial and Financial Accounting

    15.  Journal of Promotion Management

    16.  Journal of Transnational Management

    17.  Journal of the Knowledge Economy

    18.  Sinergie

    19.  Social Business

    20.  Technology, Innovation, Entrepreneurship and Competitive Strategy

    21.  The Marketing Review

    22.  Thunderbird International Business Review

    23.  Transnational Marketing Journal

    24.  World Review of Entrepreneurship, Management & Sustainable Development

    ADDITIONAL PUBLICATION OPPORTUNITIES WILL BE ANNOUNCED SHORTLY

    For more information please see publication opportunities on the conference website.

     

    AWARDS

    ·        Conference Best and Highly Commended Paper Awards
    ·        Conference Best and Highly Commended Student Paper Awards
    ·        Conference Best Track Chair and Commended Track Chair Awards
    ·        Conference Best Reviewer Awards
    ·        EuroMed Journal of Business Best and Highly Commended Paper Awards
    ·        Emerald/EMRBI Award for Emerging Researchers The Award-winning entry will receive a cash prize of €1,500, a certificate, a winner's logo to attach to correspondence.

     

    OTHER CONFERENCE AND PRE-CONFERENCE ACTIVITIES

     

    Research Project Workshop

    The workshop will take place on the 16th of September. The exact Time and Location of the workshop will be announced in due course at the conference website. Please, register for the workshop, sending an email to Prof Hans Ruediger Kaufmann Kaufmann.r@unic.ac.cy

     

    Authors' Networking and Collaboration Workshop

    The workshop will take place on the 16th of September. The exact Time and Location of the workshop will be announced in due course at the conference website. Please, register for the workshop, sending an email to Dr Evangelos Tsoukatos tsoukat@staff.teicrete.gr

     

    Meet the Editors Session

    In order to enhance our conference participants' network, every year we hold a Meet the Editors session. At this session, taking place during the conference, all Journal Editors, Associate Editors or Guest Editors who participate at the Conference present their journals to the Conference Participants. This also gives the opportunity to participants to network and meet with the editors and benefit from any publishing opportunities. For more information please contact Dr Yioula Melantiou melanthiou.y@unic.ac.cy

     

    Doctoral Seminars

     

    1. Doctoral Seminar on Mergers &Acquisitions

     

    For more details, please visit conference website or email Prof. Yaakov Weber yweber@bezeqint.net or Dr. Shlomo Tarba tarba2003@gmail.com

     

    1. Doctoral Seminar on Management

     

    For more details, please visit the conference website or email Dr Evangelos Tsoukatos tsoukat@staff.teicrete.gr

    1. Doctoral Seminar on Marketing

    For more details, please, visit the conference website or email Prof. Demetris Vrontis (vrontis.d@unic.ac.cy) or Prof. Hans Ruediger Kaufmann (kaufmann.r@unic.ac.cy).

     

    Conference Venue – University of Verona, Verona, Italy

     

    The 8th EuroMed Conference will take place on the 16th to 18th of September 2015, at the University of Verona in Verona, Italy.

     

    The present city of Verona derives from the roman city founded in the 1st century B.C. The roman origin of the city is testified by its architecture, urban planning, and by many historical buildings. Verona offers also many interesting places date back to Middle Ages. Verona was named in 2000 a UNESCO World Heritage Site.

     

    Verona is one of the main tourist destinations in north-eastern Italy. It has two main emblems: the Arena and the William Shakespeare's story of Romeo and Juliet. The Arena is an ancient roman amphitheater built in AD 30. It is the 3rd roman amphitheater in Italy with respect to the size. During summer, inside the Arena the famous festival of opera and many concerts are given. Verona is also the location chosen by William

     

    Shakespeare for his story about the love between Romeo and Juliet. 

     

    The city and its province offer many interesting activities and places to tourists: churches, museums, amazing natural sites, famous wine regions, and attractive night life. It is also very near to attractive destinations like Venice, Dolomites, Milano (Expo 2015), and famous lakes.

     

    For more information you can visit the following websites:

    http://www.turismoverona.eu/nqcontent.cfm?a_id=35298&lang=en

    http://www.tourism.verona.it/en

     

    Conference Hotels

     

    Attractive hotel rates for conference participants have been secured in some of the nicest hotels in Verona.

    Details on accommodation options, pricing and booking instructions are available at http://www.euromed2015.com

     

    Organized Excursions

    A selection of attractive tours has been arranged for conference participants.

    Day tours - Saturday 19th of September 2015:

      1. Garda lake tour
      2. Historical Verona guided tour
      3. Valpolicella tour with wine tasting experience

    Please note that all tours have limited capacity are expected to be filled fast, hence, it is recommended to book your tour as soon as possible.  

    More details on tours will be available at http://www.euromed2015.com

     

    Programme Tracks and Track Chairs:

     

    Please indicate, on the first page of your manuscript, the track number for submission. Should you feel that your submission does not exactly fit in any of the tracks below please indicate General Track. For a more detailed description of the conference tracks please visit the conference website http://www.euromed2015.com.

     

     

     

    1.     Corporate Social Responsibility and Sustainability

     

    Track Title

    Track Chair/Chairs

    1.        

    Managing and measuring CSR and sustainability

    Dr Silvia Cantele,
    University of Verona

    silvia.cantele@univr.it

    2.        

    Corporate Disclosure and Innovations

    Dr John Dumay,
    Macquarie University, Australia

    john.dumay@mq.edu.au

    Dr Rosa Lombardi,
    University of Rome

    r.lombardi@unilink.it

     

    2.     Cross – Cultural Management

     

    Track Title

    Track Chair/Chairs

    3.        

    Cross-Cultural Management

    Prof. Yaakov Weber,
    College of Management, Israel and EMRBI President

    yweber@bezeqint.net

    and

    Dr Evangelos Tsoukatos,
    TEI of Crete and EMRBI Vice President

    tsoukat@staff.teicrete.gr

    4.        

    Intercultural Competence

    Prof. Hans Ruediger Kaufmann,
    University of Nicosia and EMRBI Vice President

    kaufmann.r@unic.ac.cy 

    Dr Dolores Sanchez Bengoa,
    International Business School at Vilnius University, Lithuania

    sanchezl@cytanet.com.cy

    and

    Ms Englezou Maria,
    University of Gloucestershire

    maria.englezou@hotmail.com

     


     

    3.     Diversity and Conflict

     

    Track Title

    Track Chair/Chairs

    5.        

    Managing Diversity and Promoting Collaboration in the Context of Conflict

    Prof. Helena Desivilya Syna,
    Max Stern Yezreel Valley College (YVC), ISRAEL

    desiv@yvc.ac.il

    6.        

    Women's Voices at Top Management in the Era of Complexity

    Prof. Helena Desivilya Syna,
    Max Stern Yezreel Valley College (YVC), Israel

    desiv@yvc.ac.il

    and

    Prof. Michal Palgi,
    University of Haifa, Israel

    mpalgi@gmail.com

     

    4.     Economics and Finance

     

    Track Title

    Track Chair/Chairs

    7.        

    Drivers of investors' risk tolerance under the behavioural finance perspective

    Ms Georgia Mouzoura,
    University of Gloucestershire, UK

    georgiamouzoura@connect.glos.ac.uk

    and

    Dr Evangelos Tsoukatos,
    TEI of Crete, Greece and EMRBI

    tsoukat@staff.teicrete.gr

    8.        

    New Fiscal and Monetary Policy trends in view of economic and currency reap

    Dr Simona Mihai-Yiannaki,
    European University, Cyprus

    S.Mihai@euc.ac.cy

    9.        

    Sustainable Growth and Development (environment, society and economy).

    Dr Ruth Rios-Morales,
    Zurich University of Applied Sciences, Switzerland

    ruthriosmorales@bluewin.ch

    10.     

    Economy and Finance Reconsidered, Social and Solidarity Economy and common pool resources management

    Prof. Bernard PARANQUE,
    Kedge Business School

    bernard.paranque@kedgebs.com

    11.     

    Accounting, management accounting and auditing in ERP environments

    Prof. Constantinos J. Stefanou,
    stefanou@acc.teithe.gr

    Alexander Technological Educational Institute of Thessaloniki, Greece

    Prof. Charalambos Spathis,
    hspathis@econ.auth.gr

    Aristotle University of Thessaloniki, Greece

     

    5.     Entrepreneurship

     

    Track Title

    Track Chair/Chairs

    12.     

    Evaluating and Quantifying Entrepreneurship

    Dr. Prabha Bhola, Rajendra
    Indian Institute of Technology

    prabha@see.iitkgp.ernet.in

    13.     

    International entrepreneurship: Challenges in the 21st century

    Dr Luísa Carvalho,
    Open University, Lisbon, Portugal

    luisam.carvalho@uab.pt

    14.     

    Strategic Entrepreneurship

    Prof. Renato Pereira,
    UAL and ISCTE-IUL, Lisbon, Portugal

    pereiren@hotmail.com

    and

    Prof. Álvaro Lopes Dias,
    ISG, Lisbon, Portugal

    alvarodias@isg.pt

     

    6.     Innovation

     

    Track Title

    Track Chair/Chairs

    15.     

    Creativity, innovation and global entrepreneurship

    Dr Marios Trigkas,
    Aristotelion University of Thessaloniki, Greece

    mtrigkas@for.auth.gr

    Ms Karagouni Glykeria,
    karagg@teilar.gr

    and

    Prof. Ioannis Papadopoulos,

    papad@teilar.gr

    TEI of Larissa, Greece

    16.     

    Creativity and Innovation in Teaching in Universities versus employability in the Euro-Mediterranean region

    Dr Simona Mihai-Yiannaki,
    European University, Cyprus

    S.Mihai@euc.ac.cy

    17.     

    Innovation and Start-ups

    Dr Manlio Del Giudice,

    m.delgiudice@unilink.it

    Dr Stefano Fontana,

    stefano.fontana@uniroma1.it

    Dr Rosa Lombardi,
    University of Rome

    r.lombardi@unilink.it

    18.     

    Innovation Strategy in the Family Business Phenomenon

    Prof. Elisa Giacosa

    elisa.giacosa@unito.it

    Dr Stefano Bresciani

    stefano.bresciani@unito.it

    and

    Prof. Francesca Culasso

    francesca.culasso@unito.it

    University of Turin

    19.     

    Innovation in corporate finance

    Prof. Giusy Chesini
    University of Verona, Italy

    giusy.chesini@univr.it

    and

    Dr. Elisa Giaretta
    University of Verona, Italy

    elisa.giaretta@univr.it

     

    7.     International Business and Management

     

    Track Title

    Track Chair/Chairs

    20.     

    International Business and Management

    Dr Ziva Rozen-Bachar
    The Western Galilee College, Israel

    zivarozenb@gmail.com

    21.     

    Supply Chain Management and Resilience

    Prof. Martin Christopher,
    Cranfield University, UK

    m.g.christopher@cranfield.ac.uk

    and

    Dr Barbara Gaudenzi,
    University of Verona, Italy

    barbara.gaudenzi@univr.it 

    22.     

    Chinese Direct Investments in Europe

    Prof. Bernd Britzelmaier,
    Pforzheim University

    bernd@britzelmaier.de

     

    8.     Marketing

     

    Track Title

    Track Chair/Chairs

    23.     

    Marketing: Theory and Practice

    Prof. Demetris Vrontis,
    University of Nicosia, Cyprus and EMRBI President

    vrontis.d@unic.ac.cy

    24.     

    International, Cross-cultural and  Transnational Marketing

    Dr Yioula Melanthiou

    melanthiou.y@unic.ac.cy

    University of Nicosia, Cyprus

    25.     

    Consumer Brand Relationships

    Prof. Hans Ruediger Kaufmann,
    University of Nicosia and EMRBI

    Kaufmann.r@unic.ac.cy

    26.     

    Consumer behaviour

    Dr Ioanna Papasolomou

    papasolomou.i@unic.ac.cy

    and

    Dr Yioula Melanthiou

    melanthiou.y@unic.ac.cy

    University of Nicosia, Cyprus

    27.     

    Modern marketing paradigm: A Combination of High-tech & Sustainable Marketing Strategy 

    Md. Shahriar Parvez,
    City University, Bangladesh

    msparvez_educator@yahoo.co.uk 

    and

    Mohammad Fateh Ali Khan Panni,
    City University, Bangladesh

    fkpanni@yahoo.com

    28.     

    Advertising Reinvented

    Prof. Patrícia Dias*
    Catholic University of Portugal,

    pdias@fch.lisboa.ucp.pt

    and

    Dr. Inês Teixeira-Botelho
    Lusófona University, Portugal

    inesbotelho@hotmail.com

    *Corresponding track chair

    29.     

    Innovative Practices in Services Marketing

    Dr.Bhavesh Vanparia,
    Tolani Institute of Management Studies, Adipur-INDIA.

    bhavindh@gmail.com

    and

    Dr. Evangelos Tsoukatos,
    TEI of Crete - EuroMed Research Business Institute.

    tsoukat@staff.teicrete.gr

    30.     

    Neuromarketing

    Dr.Bhavesh Vanparia,
    Tolani Institute of Management Studies, Adipur-INDIA.

    bhavindh@gmail.com

    and

    Dr. Evangelos Tsoukatos,
    TEI of Crete - EuroMed Research Business Institute.

    tsoukat@staff.teicrete.gr

    31.     

    The study of brand equity as a relationship between brand personality and consumer personality

    Ms Irma Shyle,
    Polytechnic University of Tirana, Albania

    irmitash@yahoo.com

    32.     

    Consumption culture

    Dr Carmen Rodríguez Santos, University of León, Spain

    carmen.santos@unileon.es

    and

    Prof. Ruediger Kaufmann Hans,
    University of Nicosia and EMRBI Vice President

    kaufmann.r@unic.ac.cy 

    33.     

    Brands and their stakeholders: loving and hating relationships in a dynamic environment

    Prof. Sandra Loureiro,
    ISCTE-IUL-business school

    sandramloureiro@netcabo.pt

     

    9.     Organizational Behaviour and Human Resources Management

     

    Track Title

    Track Chair/Chairs

    34.     

    Organizational Behaviour: Theory, Cases and Practice

    Prof. Peter Stokes*

    p.stokes@chester.ac.uk 

    Dr Neil Moore,

    n.moore@chester.ac.uk

    Prof. Caroline Rowland

    c.rowland@chester.ac.uk

    University of Chester, UK.

    and

    Mr. Peter Scott,
    Liverpool John Moores University, UK

    p.scott123@btinternet.com

    * corresponding track chair

    35.     

    Human Resource Management

    Dr Niki Kyriakidou
    Leeds Beckett University

    n.kyriakidou@leedsbeckett.ac.uk

    and

    Dr Crystal Zhang
    Coventry University

    c.zhang@coventry.ac.uk

    36.     

    Challenges on sustainable employability and innovative HRD practices

    Dr Niki Kyriakidou
    Leeds Beckett University

    n.kyriakidou@leedsbeckett.ac.uk

    37.     

    Early Labour Market Careers and Competencies: Apprenticeships and Work-based Learning

    Ms Teresa Torres-Coronas

    teresa.torres@urv.cat

    Dr Maria-Arántzazu Vidal-Blasco

    mariaarantzazu.vidal@urv.cat

    Prof. Mario Arias-Oliva

    mario.arias@urv.cat

    Universitat Rovira i Virgili, Spain

     

    10.                        Public Management

     

    Track Title

    Track Chair/Chairs

    38.     

    Public and Non-profit Management

    Prof. Stephen Osborne,
    University of Edinburgh

    Stephen.Osborne@ed.ac.uk

    Dr. Salvatore Russo,
    Ca' Foscari University of Venice

    salvus@unive.it

    39.     

    Public-Private Partnerships (PPPs) in administrative contracts. Regulations and managerial implications for New Public Management

    Dr Antonios Maniatis,
    Technological Educational Institute of Ionian Islands, Greece

    maniatis@dikaio.gr

     

    11.                        Strategic Management

     

    Track Title

    Track Chair/Chairs

    40.     

    Strategic Management: Theory and Practice

    Dr Shlomo Tarba,

    tarba2003@gmail.com

    The University of Sheffield, UK

    39.

    Dynamic Capabilities, Intellectual Capital and Intellectual Property Rights: past, present and future insights 

    Prof. Raffaele Trequattrini,
    trekraf@tiscali.it

    Dr Giuseppe Russo,
    giuseppe.russo@unicas.it

    Dr Rosa Lombardi,
    r.lombardi@unilink.it

    University of Rome

    and

    Dr Fabio Nappo,
    University of Cassino and Southern Lazio

    f.nappo@unicas.it

    41.     

    Strategic options in a dynamic environment

    Prof. Andrea Beretta Zanoni,
    University of Verona,

    andrea.berettazanoni@univr.it

    42.     

    Cross-border Mergers and Acquisitions

    Dr Emanuel Gomes,
    E.Gomes@bham.ac.uk

    University of Birmingham, UK

    Dr Mohammad Faisal Ahammad
    Nottingham Business School

    mohammad.ahammad@ntu.ac.uk

    43.     

    Cooperatives as an alternative economic model in the 21st century

    Dr Sara Edom,
    Ashkelon Academic College

    Sara.edom@gmail.com

    44.     

    Business Competitiveness Drivers in the Post Crisis Era

    Prof. Fotini Psimarni-Voulgari,
    TEI of Crete, Greece

    fvoulgari@staff.teicrete.gr

    Dr Christos Lemonakis,
    Pancretan Bank, Greece

    Culemon2004@yahoo.gr

     

    12.                        Tourism

     

    Track Title

    Track Chair/Chairs

    45.     

    Tourism

    Prof. Vitor Ambrósio,
    Escola Superior de Hotelaria e Turismo do Estoril, Portugal

    vitor.ambrosio@eshte.pt

    46.     

    Web marketing in tourism destinations

    Prof. Amedeo Maizza,
    University of Salento, Italy

    amedeo.maizza@unisalento.it

    47.     

    The future of tourist destination competitiveness in a sustainable view

    Dr Milena Viassone,
    University of
    Turin, Italy

    milena.viassone@unito.it

    48.     

    Place Branding

    Prof. Eugene D. Jaffe,
    Ruppin Academic Center, Israel

    eugenej@ruppin.ac.il 

     

    13.                        Wine, Food and Agribusiness Management

     

    Track Title

    Track Chair/Chairs

    49.     

    Wine and Agribusiness

    Prof. Stephen Charters
    Burgundy Business School, France,

    steve.charters@escdijon.eu

    Prof. Roberta Capitello
    University of Verona, Italy

    roberta.capitello@univr.it

    and

    Dr. Antonino Galati
    University of Palermo, Italy
    antonino.galati@unipa.it

    50.     

    Agribusiness Economics & Management: Policy, Financing and Decision Support Systems in Agriculture

    Dr Stamatis  Aggelopoulos,
    Alexander Technological Educational Institute of Thessaloniki, Greece

    stamagg@farm.teithe.gr

    51.     

    Agribusiness in Rural Development

    Dr Abu Zafar Mahmudul Haq,
    City University, Dhaka, Bangladesh

    zafarhaq34@gmail.com

    lamisa67@yahoo.com

    52.     

    Food marketing and sustainability

    Dr Riccardo Vecchio
    University of Naples Federico II

    Riccardo.vecchio@unina.it

    and

    Ms Azzurra Annunziata
    University of Naples Parthenope

    Azzurra.annunziata@uniparthenope.it

    53.     

    Food and agriculture: shifting to a consumer-led model

    Prof. Philippos Karipidis,
    Alexander Technological Educational Institute of Thessaloniki, Greece

    philika@farm.teithe.gr

    and

    Dr Stamatis Aggelopoulos,
    Alexander Technological Educational Institute of Thessaloniki, Greece

    stamagg@farm.teithe.gr

    54.     

    Sustainable and Socially Responsible Food Supply Chains

    Prof. Philippos Karipidis,
    Alexander Technological Educational Institute of Thessaloniki, Greece

    philika@farm.teithe.gr

    and

    Dr Efthimia Tsakiridou,
    Aristotle University of Thessaloniki, Greece

    efitsaki@auth.gr

     

    14.                        General Tracks

     

    Track Title

    Track Chair/Chairs

    55.     

    General Track

    Dr Evangelos Tsoukatos,
    TEI of Crete, Greece and EMRBI VP of Operations and Development

    tsoukat@staff.teicrete.gr

     

     

     

     

     

    Professor Yaakov Weber

    1.       Director, Research Unit

                School of Business Administration

                College of Management, Israel

    2.       President, EMRBI

                EuroMed Research Business Institute

                www.emrbi.com