I teach an international HR course at Georgetown, I use the good old Zin Obelisk exercise (happy to send it to you if you don't have it), but I add a twist: They are a cross-functional team at a subsidiary that's geographically distant location from the parent company. Everyone gets one of two role descriptions that they cannot share with anyone else. The role descriptions are created based on Hofstede's model, with one role (which I've named "Oak") being from a low Power Distance/Individualist culture (the parent company's culture) and the other (which I've named Aspen) being a High Power Distance/Collectivist culture (the subsidiary's culture).
I seed the exercise by telling everyone who the General Manager and HQ Consultant are (I randomly pick two people who've been given the "Oak" culture role), and two other people who are clerical or secretarial (I randomly pick two people who have been given the Aspen culture). Then I make sure that, when I hand out the Zin Obelisk exercise cards, the GM and HQ consultant each get at least one card with completely superfluous information that is unnecessary for solving the Zin problem. I also make sure that the two Aspen culture people each get at least one Zin card that is essential for solving the problem. (Happy to send the role descriptions as well).
One thing that is essential is emphasizing that they must act according to their role descriptions, but that they cannot share that info with anyone.
Processing the exercise involves giving them the solution to the Zin problem, of course, but then processing how the discussion and problem solving occurred. If you successfully highlight any conflicts or frustrations that you can tie back to the roles (the GM pushing the group to consider info on his or her cards, when that info was irrelevant, or the clerk not speaking up with critical information, for example), you can use that when discussing how culture can play out in cross-cultural management.
Hope this helps.
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Marcelline Babicz
President
NewView International, LLC
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Dear all
I am looking for suggestions for the First Session of a Cross-Cultural Management course for the MBAs. I play videos (for eg. East or West, Lost in translation, TED videos like "What's So Different About Cultures Anyway", "Riding the waves of culture", Derek Sivers etc), Global BINGO..
I want to do something different this time - would be grateful for any suggestions. I'll collate the responses and send it to the group.
Thanks a lot.
Warm regards
Viji
V.Vijayalakshmi, PhD
Assistant Professor (OB)
Department of Management Studies
Indian Institute of Technology Madras
Chennai, INDIA